Dovetail

INDUSTRY (Being Disrupted): Traditional user research and customer feedback analysis

PAIN POINT (Being Solved): Organisations struggle with consolidating and analysing vast amounts of qualitative data from user interviews, surveys, and feedback, resulting in challenges in extracting timely and meaningful insights to inform product decisions.

INNOVATION (Being Offered): Dovetail utilises artificial intelligence to streamline the transcription and coding of qualitative data, enabling faster and more accurate analysis of customer feedback.